Category: Hearing Well-Being

When Hearing Loss Hides Behind Memory Loss

Post author By A & G Campbell
Post date 22 May 2025

Photo by Michelle Zallouaa on Unsplash

A true story

Recently, a friend shared with me a frustrating and upsetting experience. Her husband, who lives with memory loss, also has significant hearing loss. She took him to a local memory clinic at the hospital, hoping for some helpful support and assessment.

Photo by Amina Atar on Unsplash

But things didn’t go as planned.

The person who conducted the assessment spoke with a very strong accent. This, combined with the setting and the clinical language, made it difficult for her husband to follow what was being said. When the assessor asked him straightforward questions — such as “Where did you go to school?” — he didn’t answer. Not because he didn’t remember, but because he simply couldn’t hear the question clearly.

In her frustration, his wife started answering for him. But by then, the moment had passed. They left the clinic early, disheartened and deflated.

It struck me how easily this kind of misunderstanding can happen — and how damaging it can be.

Hearing Loss and Memory Loss: A Common Overlap

Many people who are referred for memory assessments are older. And many older people also experience hearing loss — whether diagnosed or undiagnosed. In fact, hearing loss is one of the most common long-term health conditions in people over 70.

But when a person with hearing loss struggles to answer questions, it’s easy for others to assume that the issue is memory-related. That can lead to inaccurate assessments, unnecessary worry, and people being labelled in ways that don’t reflect their actual abilities.

Photo by Michelle Zallouaa on Unsplash

What Could Have Helped?

We thought long and hard about what might have helped in this situation — and came up with a few ideas. They’re not perfect, but they might help others facing a similar challenge:

Mentioning the hearing loss clearly at the start of the appointment.
Politely asking for repetition or written questions if speech isn’t clear.
Making sure hearing aids are on and working, or using assistive devices.
Gently requesting to see a different staff member if communication is too difficult.
Encouraging clinics to consider including basic hearing checks as part of the assessment process.

But we know every situation is different.

Your Experience of hearing loss and memory loss

Photo by Jon Tyson on Unsplash

Have you had a similar experience — at a memory clinic, hospital, GP surgery or elsewhere? How did you cope? What do you wish had been done differently?

We’d love to hear your story and any tips you can share. The more we learn from each other, the more we can help others avoid the same frustrations — and make sure people with both memory and hearing difficulties get the respect and support they deserve.

Because hearing well is a vital part of being understood.

Further Reading : The Alzheimer’s Society (a British Charity) have produced an interesting read about the connection between hearing loss and dementia

Hearing Ambassadors also have more information on our website about how you can help your friends and family

Tags communication, dementia, hearing loss, well-being

Balance Dizzyness Hearing Loss Hearing Well-Being

How hearing loss and balance are deeply connected

Post author By A & G Campbell
Post date 22 May 2025

Photo by Vitaly Gariev on Unsplash

When the Lights Go Down – Why My Husband Struggles to Walk in the Dark

My husband Andrew is severely deaf, and like many people with hearing loss, that’s only part of the story. He also has balance problems. It’s something we live with every day—but it becomes especially obvious at night, when walking suddenly feels like a challenge most people wouldn’t think twice about.

It all started very suddenly, and frighteningly.

A Sudden Change That Changed Everything

Andrew caught a virus. Nothing too dramatic at first—just a bit under the weather. But then he went to bed and slept for 36 hours straight. When he woke up, everything had changed.

He couldn’t hear properly. In fact, his hearing was almost completely gone. Not long after, he began to experience dizzy spells. At the time, we didn’t fully connect the two symptoms—but we’ve since learned that they’re more closely related than we ever imagined.

Photo by Radvilas Seputis on Unsplash

Hearing and Balance Live Side by Side

Inside the inner ear is the cochlea, responsible for hearing, and right next to it is the vestibular system—the bit that helps us balance. When Andrew’s virus damaged his hearing, it affected his vestibular system too. That’s why he started feeling dizzy, unsteady, and unsure on his feet.

He didn’t have full-on vertigo, but he described it as “the world going round at an angle, whilst he stays still” He gets a terrible headache and feels nauseous. It wasn’t constant, but it came in waves—and it never truly went away. The dizziness eventually faded, but the balance issues remain.

How the Eyes Step In

Since then, Andrew has had to rely heavily on his eyesight to keep balanced. He watches the floor, the lines of buildings, shadows, railings—anything that helps his brain figure out which way is up. His eyes have become his second balance system.

But when the lights go down, that system struggles too. In the dark, there are fewer visual cues. The world becomes flat and uncertain. Walking down an unfamiliar path at night can feel like walking on marshmallows.

He slows down, sometimes stops completely, trying to get his bearings. It’s not fear—it’s instinct. His body is doing everything it can to stay upright and safe.

The Quiet Challenge of Walking

It’s easy to overlook just how tiring it is. The concentration needed to walk in the dark, when your balance is compromised and your ears no longer help, is immense. It’s not just physical—it’s mental and emotional. It can be frustrating and, at times, isolating.

Over time, we’ve adapted and we’ve both become more aware of how much extra effort these situations take.

Photo by Jacob Elliott on Unsplash

What We’ve Learned

Hearing loss is more than a loss of sound. It can also affect how we move, how we feel in space, and how safe we feel doing everyday things like walking.

Andrew’s experience isn’t unique. Many people with hearing loss—especially when it’s caused by damage to the inner ear—also experience balance difficulties. The connection is real, and it deserves more attention.

If someone you care about is struggling with both hearing and balance, know that it’s not in their imagination. These systems are intertwined. And when one fails, the other has to work harder.

A Little Understanding Goes a Long Way

So next time you see someone moving slowly, stopping to steady themselves, or hesitating in the dark, remember—they may be using every ounce of concentration just to stay balanced.

And sometimes, simply knowing that can make a world of difference.

ASHA (American Speech Language Hearing Association) have a great article about hearing and balance ==> ASAH Hearing and Balance

Hearing Ambassadors has lots of other interesting information about hearing loss. For example ==> How does it feel to have hearing loss

Tags Balance, Dizzyness, hearing loss, well-being

Communication Hearing Well-Being Lipreading Sign Language

Why We Read the Whole Face, Not Just the Lips

Post author By A & G Campbell
Post date 14 May 2025

Photo by Daniil Onischenko on Unsplash

“Let me put on my glasses so I can hear you better.” It sounds like a joke—but for many people with hearing loss, it’s surprisingly true. They aren’t trying to hear with their eyes—they’re trying to read your whole face, not just the lips.

Photo by Rens D on Unsplash

We often think of lipreading as watching someone’s mouth, but in reality, the entire face plays a role in how we understand speech. People who are hard of hearing rely on a rich blend of visual cues—from lip movements to eye expressions, eyebrow flicks, and subtle shifts in facial tension. It’s a kind of “face-reading” that goes far beyond the mouth.

The Hidden Clues in Every Expression

One friend told me, “I can’t lipread if someone is wearing sunglasses.” And she’s not alone. The eyes give away so much more than we realise—whether someone is confused, curious, or just joking. Covering them up is like turning off the subtitles.

Understanding speech visually is a lot like reading body language in miniature:

A furrowed brow may mean “I’m not sure I understand.”
A raised eyebrow can suggest “Really? Are you sure?”
A crinkled nose might hint at “That sounds a bit odd to me.”

These aren’t conscious signals—they’re the natural punctuation of everyday conversation. For someone relying on visual cues, they can make all the difference between following the thread or getting lost.

Photo by Tati Odintsova on Unsplash

More Than Words: Whole-Face Communication

Here’s what contributes to full-face understanding:

Eyes: Direction, attention, emotion, and reaction.
Eyebrows: Questioning, emphasis, surprise.
Forehead and cheeks: Emotional tone and subtle timing cues.
Jaw and neck: Extra support for noticing certain sounds and rhythms.

Take the sentence: “Oh, that’s just great.”
Now imagine it said with wide eyes and a genuine smile—versus narrowed eyes, tight lips, and an eye roll. The words are the same. Reading the whole face changes everything.

Why Visual Clarity Matters

When someone says, “Let me see you properly,” what they mean is: I need the full picture. If you’re in shadow, wearing sunglasses, turning away while speaking, or covering your mouth with your hand, they miss out on vital context.

Even facial hair, masks, or poor lighting can obscure meaning. And while hearing aids and cochlear implants can help, they don’t replace the value of clear, expressive visual communication.

How You Can Help

If you’re talking to someone hard of hearing, try these simple adjustments:

Face them directly – and avoid turning away mid-sentence.
Speak in good light – ideally with your face clearly visible.
Avoid sunglasses – especially in conversation.
Use your expressions – they carry as much meaning as your words.
Pause occasionally – giving the other person time to process what they see and hear.

You don’t need to over-act or exaggerate—just be natural, open, and aware.

Photo by Saung Digital on Unsplash

Communication Is More Than Sound

We tend to think of listening as a purely auditory act. But real-life communication is richer than that. We all read the world with our eyes as well as our ears—some of us just rely on that more than others.

So next time someone says they need to put on their glasses to hear you better, smile. It’s not about hearing more—it’s about seeing you more clearly. And that’s what real connection is all about.

Click here to see our other blogs about lipreading and sign language.

For more communication tips RNID is a great place to start

ASL Baby Sign British Sign Language BSL Cued Speech Hearing Ambassadors Hearing Well-Being Lipreading Makaton Sign Language Sign Supported English SSE

Lipreading: The skill we all use – even if we don’t know it

Post author By A & G Campbell
Post date 1 May 2025

Photo by Alexandru Zdrobău on Unsplash

Have you ever been watching a heated football match, and when a controversial decision is made, you know exactly what the player is shouting—even though you can’t hear a thing? That, right there, is lipreading in action.

Photo by Omar Ramadan on Unsplash

It might surprise you to know that lipreading (also called speechreading) is a skill we all use, whether we realise it or not. It’s a natural part of how humans communicate, especially in noisy environments like pubs, busy streets, or parties. Our brains cleverly combine what we hear with what we see—the shape of the mouth, the movement of the lips, and facial expressions—to work out what’s being said.

We’ve Taught Ourselves

Most of us haven’t had formal training in lipreading. We just pick it up as we grow and communicate with others. From an early age, we start recognising the visual clues that go with speech. It becomes instinctive—until we try it without sound and realise how tricky it can actually be!

Photo by Mario Amé on Unsplash

But Not All Words Can Be Read on the Lips

Here’s the catch: lipreading isn’t perfect. Some words look identical on the lips, even though they sound completely different. That’s because certain sounds are made inside the mouth or throat and don’t change the visible shape of the lips much.

Photo by Volodymyr Hryshchenko on Unsplash

Take for example:

Pat, bat, and mat – These all look nearly the same when spoken.
Cough, golf, and gone – Not much happening visually here either.
Can and man – Try mouthing them silently in the mirror—they’re hard to tell apart!

This is actually what ventriloquists rely on. They avoid using words with noticeable lip movements and instead focus on sounds that can be disguised. That’s how they “throw” their voice and make it seem like the dummy is doing all the talking.

Lipreading Is a Lifeline for Many

For people with hearing loss, lipreading becomes a vital communication tool. When sound is muffled, distorted, or absent, being able to read the lips, expressions, and gestures of the speaker can make a huge difference. It’s empowering. It brings confidence. And in many cases, it makes communication possible again.

Photo by Alexandru Zdrobău on Unsplash

Can You Improve Your Lipreading?

Absolutely. While we all use some level of lipreading already, taking it further is totally possible—and beneficial. Lipreading classes are available in many countries, often through adult education centres, community colleges, or charities supporting deaf and hard-of-hearing people.

These classes don’t just teach you to recognise mouth shapes. They often include:

Strategies for filling in the blanks
Tips for dealing with common problem sounds
Practice with everyday conversations
Support from others who are also learning

Plus, they’re a great way to meet people and feel less isolated if hearing loss is new to you.

Photo by Brett Jordan on Unsplash

Other Tips to Boost Your Lipreading

Here are a few more ways to enhance your lipreading skills:

Face the speaker: Make sure you can see their face clearly—good lighting helps.
Ask people to speak clearly, not loudly: Shouting can distort lip movements.
Don’t be afraid to ask for repeats or rephrasing: You’re not alone.
Use context clues: Understanding the topic helps predict words.
Stay relaxed: Tension makes concentration harder.

A Skill Worth Celebrating

Lipreading is an amazing example of how adaptable humans are. Whether you’re aware of it or not, you’re probably using it every day—and with a bit of focused learning, it can become an even more powerful ally in communication.

If you’re interested in learning more, why not look for a local lipreading class or an online group to join? Your eyes might just become your new ears.

Here is a good place to start: Association of Lipreading Tutors

We have lots more go-to links in our Resource Library

Tags communication, Inclusion, Lipreading

Accessible Communication ASL Baby Sign British Sign Language BSL Cued Speech Hearing Loss Hearing Well-Being Makaton Sign Language Sign Supported English SSE

Is Sign Supported English a Real Sign Language?

Post author By A & G Campbell
Post date 11 April 2025

Photo by Buddha Elemental 3D on Unsplash

If you’ve recently started to experience hearing loss, you might have come across something called Sign Supported English, or SSE for short. It’s often taught in lipreading and communication classes aimed at adults who’ve lost their hearing later in life. But is SSE a real sign language?

That’s a question that sparks strong opinions—and the answer depends on how you define a “real” sign language.

What Is Sign Supported English?

SSE is not its own language. It’s a communication method that uses signs borrowed from British Sign Language (BSL), but with spoken or written English grammar and word order.

Think of it as English… with signs added for support.

Photo by Timothy Dykes on Unsplash

People who use SSE will usually speak at the same time as they sign, using the structure of English rather than the grammar of BSL, which is a fully-fledged visual language with its own syntax and rules. SSE can be incredibly helpful for people who:

Grew up speaking English
Have acquired deafness later in life
Use hearing aids or cochlear implants
Can still hear some speech sounds
Rely heavily on lipreading

By combining signs with spoken English, SSE can reinforce understanding—especially in noisy environments or when the speaker’s mouth is hard to see.

What Do BSL Users Think?

Many Deaf BSL users would say that SSE is not a real sign language, and they’re right—linguistically speaking.

BSL is a complete, natural language with its own structure, vocabulary, and cultural significance. It’s not just “English on the hands.” Using BSL means thinking visually, using facial expressions as grammar, and following a different word order altogether.

Photo by Fotos on Unsplash

From that perspective, SSE isn’t a true language, because it doesn’t stand alone. It’s always tethered to English.

But that doesn’t mean it’s not useful or meaningful.

A Bridge for Those With Acquired Deafness

For many people who lose their hearing after childhood, learning BSL can feel like learning a completely foreign language—and that can be overwhelming.

SSE offers a gentle introduction. It helps people stay connected to spoken English while adding visual cues to aid comprehension. It can be especially powerful when used alongside lipreading, giving people multiple ways to piece together meaning in conversation.

Photo by Toa Heftiba on Unsplash

In this way, SSE can serve as a bridge—not just to better communication, but sometimes as a stepping stone toward learning full BSL later on.

Is There an American Equivalent?

Yes, there is! In the United States, the equivalent system is called Signed Exact English (SEE) or sometimes Manually Coded English (MCE).

Photo by freestocks on Unsplash

Like SSE, SEE is not a true sign language. It uses signs from American Sign Language (ASL) but follows English grammar and word order. It was originally developed to support the teaching of English literacy in Deaf children, but it’s also used by some people with acquired hearing loss or those who want to support spoken English with signs.

ASL, like BSL, is a complete visual language in its own right. And just like in the UK, many ASL users do not consider SEE to be a “real” sign language, although they may acknowledge its usefulness in certain contexts.

So… Is SSE Real?

If by “real” we mean a complete and natural language, then no—SSE is not. But if we mean a powerful, practical tool that helps people communicate and connect, then absolutely yes.

At Hearing Ambassadors, we believe in supporting every kind of communication that helps people feel included, confident, and heard—whether that’s BSL, SSE, lipreading, or a mix of all three.

If you or someone you love is exploring new ways to communicate after hearing loss, don’t be put off by labels. The best method is the one that works for you.

Check out more of our articles on sign language in our Hear Hub

Communication Hearing Ambassadors Hearing Well-Being Hearing Well-Being Sign Language

The hearing loss virus that changed our lives

Post author By A & G Campbell
Post date 9 April 2025

Photo by Alex Sheldon on Unsplash

One ordinary day, a virus changed everything.

About twelve years ago, my husband lost most of his hearing due to a viral infection. Just like that, he went from fully hearing to severely deaf—and our lives were turned upside down. At first, we didn’t fully grasp the impact it would have. But little by little, the effects of hearing loss crept into every corner of our lives. He struggled to understand speech. Conversations became exhausting. Group gatherings were overwhelming. Telephone calls were impossible. Even simple tasks like chatting to someone at the supermarket checkout became a source of stress.

Photo by Kelly Sikkema on Unsplash

We both found it hard. He was frustrated that I didn’t seem to speak clearly. I couldn’t understand why he wasn’t responding. The miscommunications built up. Over time, my husband began to withdraw. He’d sit quietly with a book rather than try to join in a conversation. I think he found it more comforting to be alone than to face the embarrassment of asking people to repeat themselves again and again.

Evenings out with friends stopped altogether. The wall of background noise in restaurants made conversation unbearable. He no longer felt like himself. And I no longer felt like I could reach him.

We knew something had to change—but what?

The First Turning Point: Finding Support

Just when things were starting to feel hopeless, we discovered our first glimmer of hope: a LinkUp Support Group run by Hearing Link Services.

It was life-changing.

For the first time, we met others who understood exactly what we were going through. We realised that hearing loss doesn’t just affect one person—it affects everyone close to them. And more importantly, it’s not just about the ears. It’s about communication, relationships, confidence, and connection.

Photo by Dan Meyers on Unsplash

We began to make small changes at home. I’d turn off the radio when we were talking. I’d face him when I spoke. I’d double-check he’d caught anything important. These things are second nature to us now—and yes, we’ve laughed at some of the hilarious things he thought I’d said!

If you’re struggling like we were, please know: you’re not alone, and there is help out there.

The Second Turning Point: Learning to Sign

A few years later came our second big breakthrough. We discovered that our local Adult Education Centre was running a Lipreading and Signed Communication course.

We didn’t know much about lipreading, and to be honest, we weren’t sure sign language would be relevant. Wasn’t it just for people born deaf? But we were curious, and we decided to give it a go.

We’re so glad we did.

The class was aimed at people like us—those who had lost their hearing after childhood. The method used was a combination of Lip Reading and Sign Supported English (SSE), which uses British Sign Language (BSL) signs alongside spoken English word order. It felt strange at first, like stepping into a whole new world. But slowly, it began to click.

And with it, something else clicked too: communication came back.

Photo by Volodymyr Hryshchenko on Unsplash

Rebuilding Confidence and Connection

Bit by bit, my husband’s confidence returned. His mood lifted. And most importantly, he felt included again.

When we go out in a group now, I can sign key parts of the conversation to him, making social situations far less isolating. Even better, our friends have become curious. They ask questions. They try out signs. They engage with him in ways they never did before.

It’s been transformational – for both of us.

Sign language hasn’t just helped us communicate. It’s helped us reconnect. It’s opened a door to inclusion, not just in our relationship, but in the wider world around us.

Photo by Brett Jordan on Unsplash

Give Sign Language a Go!

If you or someone you love is navigating hearing loss, why not give sign language a try?

It’s not just about words—it’s about connection, confidence, and a better quality of life.

That’s what our charity, Hearing Ambassadors is all about too.

Click here to see other posts about Sign Languages , how to get started, and the many ways it can make a difference.

Tags BSL, communication, hearing loss, HearingAmbassadors, HearingLoss, Inclusion, Lipreading, Sign Language, SignLanguage, SSE

Accessible Communication ASL Baby Sign BSL Communication Cued Speech Hearing Well-Being Makaton Sign Language

Cued Speech

Post author By A & G Campbell
Post date 24 March 2025

Photo by CDC on Unsplash

When we think of sign language, we often picture British Sign Language (BSL) or American Sign Language (ASL), both of which have their own grammar and structure. But did you know there’s another system designed to support spoken language and improve communication for deaf and hard-of-hearing individuals? Cued Speech is a visual communication tool that helps bridge the gap between spoken and written language, making speech more accessible through hand cues.

Photo by Towfiqu barbhuiya on Unsplash

What is Cued Speech?

Developed in 1966 by Dr. R. Orin Cornett, it is a way to improve literacy and language comprehension for people with hearing loss. It is not a sign language but rather a method that enhances lipreading by using eight handshapes to represent consonant sounds and four placements around the mouth to represent vowel sounds.

For example, if you watch someone say the words pat, bat, and mat, they all look very similar on the lips. Cued Speech clarifies these words by adding distinct hand cues to indicate which consonant sound is being spoken.

How Does it Work?

Cued Speech pairs hand movements with the natural spoken language to visually differentiate sounds that look similar when lipreading.

Photo by Stephen Audu on Unsplash

Here’s how it works:

Handshapes: Represent consonant sounds (phonemes).
Hand Placements: Show vowel sounds by positioning the hand in different locations near the face.
Mouth Movements: Remain synchronized with natural speech so that the person receiving the cues can combine both visual elements for clear understanding.

Why is it Important?

Cued Speech directly represents spoken language. It can help people who are Deaf to develop stronger reading and writing skills.
Unlike “traditional” sign languages like BSL or ASL, Cued Speech can be adapted to any spoken language.
By clarifying similar-looking sounds, it makes lipreading far more effective.
Cued Speech directly represents speech sounds so it can be used to learn different spoken languages without confusion.

Examples of Cued Speech in Action

Let’s take a look at a few examples where Cued Speech makes communication clearer:

Example 1: Differentiating Sounds
Imagine someone is saying the words pet and bet. Without sound, they look identical on the lips. With Cued Speech:

Pet might use a handshape representing “P” at the chin placement for “E.”
Bet might use a different handshape representing “B” at the same chin placement for “E.”

Example 2: Supporting Speech Development
Learning to read can be a challenge for children who have hearing loss because they don’t always have clear access to phonics. This is where Cued Speech comes in. It gives them a visual representation of sounds, helping them understand the relationship between spoken and written language.

See more from Deaf Choices UK

Who Can Benefit?

Cued Speech is valuable for:
✅ Children with hearing loss – Helps them learn spoken language and improve literacy.
✅ Adults with acquired hearing loss – Supports better speech perception.
✅ People with auditory processing disorders – Aids in distinguishing sounds more effectively.
✅ Families of deaf children – Helps create an inclusive home environment.

Photo by CDC on Unsplash

Your Cued learning journey starts here!

There are free training resources available for families with deaf children and it doesn’t take long to learn the basics. Many learners pick up the system quickly with practice.

Would you like to explore Cued Speech for yourself or your family? try these websites :

UK Deaf Choices UK

USA National Cued Speech Association

Catch up on all our sign language posts here: https://www.hearingambassadors.org/latest-news/

#CuedSpeech #HearingLoss #Lipreading #SignLanguage #AccessibleCommunication #HearingAmbassadors

Accessible Communication Communication Hearing Ambassadors Hearing Well-Being

Sign Language – more than just a language

Post author By A & G Campbell
Post date 4 March 2025

Photo by Fotos on Unsplash

Sign language is a rich and expressive way of communicating using hand movements, facial expressions, and body language. Different countries and regions have their own distinct languages, such as British Sign Language (BSL), American Sign Language (ASL), and French Sign Language (LSF). Just as with a spoken language, there are many regional dialects and variations.

Origins

Sign languages have developed naturally over centuries within Deaf communities. Some of the earliest recorded uses date back to Ancient Greece, but more structured systems emerged in the 18th and 19th centuries.

Photo by Greece Newstart on Unsplash

LSF – Was developed in France, and influenced ASL and others. This is one of the earliest formalised sign languages.
BSL – Evolved from various localised sign systems in the UK.
MVSL – Originated in a small Deaf community in Martha’s Vinyard, USA. MVSL contributed to the development of ASL.
LSE – Was developed in Spain where monks used signs to communicate.

Local Deaf communities have given a special shape to their language, education, and culture, so it isn’t surprising that each country’s and region’s versions have evolved differently.

Primary Users

Signs are used to good effect by those with communication challenges, but the primary users are Deaf and hard-of-hearing people, their families and colleagues.

Are the Signs the Same Worldwide?

No! Just like spoken languages, sign languages have their own grammar, vocabulary, and regional dialects. For example, BSL and ASL are completely different languages, even though both are used in English-speaking countries. We will look into some of the differences in a later article.

Photo by Kyle Glenn on Unsplash

Derivatives of BSL

British Sign Language is the basis of several derivatives including:

SSE (Sign Supported English) – which uses English word order with BSL signs to support communication.
Makaton – a simplified system that combines signs, speech, and symbols to help people with communication difficulties.
Baby Sign – a way of teaching babies to communicate their needs before they can talk.

An Official Language?

Yes! Some countries have made an official recognition of sign language, giving it legal protection and meaning that it can be used in education, public services, and government communication.

Photo by Rosemary Li on Unsplash

The countries which officially recognise sign language include:

United Kingdom – BSL became an officially recognised language in 2022.
New Zealand – NZSL is an official language alongside English and Māori.
South Africa – gave SASL official language status in 2023.

Many other countries have recognised their national sign languages in some legal capacity, but full rights and access still vary.

More Than Just a Language

Sign language is deeply connected to Deaf culture and identity. It’s not just a way to communicate—it fosters community, and understanding. It breaks down communication barriers and brings people together.

Sign language is a beautifully expressive way to communicate, and we believe it is a valuable skill for everyone.

Photo by Assad Tanoli on Unsplash

By taking the time to learn even the basics, hearing people can contribute to a more accessible and connected world and show respect, understanding, and a commitment to equality.

Learning any new language benefits the brain, and sign language is no exception. This is because it engages multiple parts of the brain—including those responsible for language processing, spatial awareness, and motor coordination—so this new skill can improve your cognitive function.

Why not start today? Whether through online courses, community classes, or simply practicing with a friend, begin a rewarding journey that will open doors to new experiences and deeper human connections.

If this has sparked your interest and you would like to learn more, please explore the links below.

Please use the Contact Us form to share your thoughts with us.

Tags ASL, BSL, communication, Communication Matters, Cued, Deaf Culture, Inclusion, Makaton, Sign Language

Accessible Communication Hearing Well-Being Technology workplace

How is technology making life easier for people with hearing loss

Post author By A & G Campbell
Post date 2 March 2025

Photo by Mathew Schwartz on Unsplash

When it comes to hearing loss, technology has become an amazing ally. There’s so much inexpensive tech out there that can work alongside hearing aids or even help people who don’t have them yet. Let’s look at how technology is making life easier for people with hearing loss and why it’s worth checking out.

Making Hearing Aids Even Better

Photo by Sara Kurfeß on Unsplash

Hearing aids are brilliant, but pairing them with modern tech can take them to the next level. Here’s how it works:

Bluetooth Connectivity: Lots of hearing aids now come with Bluetooth, so you can connect them to your phone, laptop, or tablet. This means you can stream calls, Zoom meetings, or even your favourite playlist straight to your hearing aids.
Real-Time Captions: Apps like Google Live Transcribe or Otter.ai can turn spoken words into captions instantly. Zoom and MS TEAMS also offer live captions for online meetings. Live captions are great for meetings, chats, or anywhere you might miss a word or two.
Remote Adjustments: Some hearing aids come with apps that let you tweak the settings yourself or have an audiologist help you out remotely. No need for endless trips to the clinic!
Extra Gadgets: Things like TV streamers or clip-on microphones can connect to your hearing aids and give you clearer sound, whether you’re watching a show or sitting in a noisy meeting.
Photo by Glenn Carstens-Peters on Unsplash

Tech for People Without Hearing Aids

If you’re not using hearing aids yet, don’t worry—there’s still plenty of tech to make life easier. Here are a few examples:

Speech-to-Text Apps: Apps like Microsoft Translator, Ava, and Live Transcribe can turn conversations into text right in front of you. Super handy in noisy places or if you’re struggling to keep up.
Noise-Cancelling Headphones: A good pair of noise-cancelling headphones can help you focus on what you want to hear by cutting out background noise.

Photo by Daniel Romero on Unsplash

Captions for Media: Streaming platforms like Netflix and YouTube offer free captions, so you don’t miss a thing when you’re watching your favorite shows or learning something new.
Hearing Check Apps: Apps like Mimi Hearing Test or Starkey Hear Share let you check your hearing at home. It’s a great first step if you think you might have some hearing loss.

Why Bother with These Tools?

1. Better Sound Quality & Clarity – Modern hearing aids and assistive devices provide clearer, more natural sound than ever before. Features like background noise reduction, directional microphones, and AI-driven sound processing help enhance speech clarity, making conversations easier and more enjoyable.

2. More Connectivity & Convenience – New devices seamlessly connect to smartphones, televisions, and computers via Bluetooth, allowing users to stream phone calls, music, and videos directly to their ears. This reduces the struggle of trying to hear through speakers or in noisy environments.

3. More Affordable & Accessible Options – Hearing technology is becoming more affordable, with over-the-counter hearing aids available in some countries (but not UK). Additionally, free or inexpensive smartphone apps offer features like speech-to-text and real-time sound amplification, making hearing support more accessible.

4. Improved Social Inclusion – Difficulty hearing can lead to isolation, as conversations in noisy environments become exhausting. By using new technologies, such as Bluetooth directional microphones that connect directly into your hearing aids, people with hearing loss can engage more comfortably in social and workplace settings, improving confidence and overall well-being.

5. Customizable & User-Friendly Features – Many hearing devices now come with smartphone apps that allow users to personalise their hearing preferences, adjust settings, and track their hearing health over time. This level of customisation makes assistive technology more adaptable to individual needs.

7. Expanding Beyond Hearing Aids – Hearing support is no longer limited to traditional hearing aids. Devices such as personal amplifiers, vibrating alarm clocks, and smart home integrations (like flashing doorbells) provide additional support in everyday life.

Getting Started

There’s so much tech out there, but you don’t need to try it all at once. Start small and see what works for you:

Try Free Apps: Download a speech-to-text app or take an online hearing test to see how it helps.
Use What You Have: Check your phone or tablet for built-in accessibility features such as live captions or sound boosters.
Experiment with Accessories: Bluetooth headphones, clip-on mics, or other gadgets can be great additions to your routine. Remember though, as everyone’s hearing is different, it’s always worth asking if you can “try before you buy” or get a full refund if the device doesn’t work for you.

The Future of Hearing Tech

As technology keeps improving, the options for affordable hearing support are only going to grow. Whether you’re using hearing aids or just starting to explore tools for hearing loss, there’s something out there to make life easier. The world of hearing technology is evolving rapidly, offering new and improved ways to enhance communication and accessibility.

For example, Apple AirPods with hearing aid features are now available in the UK. As a charity, we don’t endorse any products but we would love to hear about your experiences. Click on the link below to see Christopher Null’s review of the new AirPods in WIRED magazine. Apple AirPods Review from WIRED

Tell us about what technology has made a difference to your daily life. Click here to contact us

Tags accessibility, communication, hearing loss, hearing well-being, technology

Communication Hearing Ambassadors Hearing Well-Being

Talking to Me: Bridging the Communication Gap

Post author By A & G Campbell
Post date 11 February 2025

Photo by Mimi Thian on Unsplash

Not everyone immediately understands how to communicate effectively with someone who is hard of hearing. That’s why we created “Talking to Me,” a Hearing Ambassador’s resource to help bridge the communication gap caused by hearing loss.

“Talking to Me” offers eight simple tips which will empower you to advocate for your needs. It is inspired by Gael Hannan’s thought-provoking YouTube video, and we hope it will help to contribute to a more inclusive world.

1. Be open

One of the most empowering steps is to let people know about your hearing difficulty. A simple statement like, “It helps me follow the conversation better when I can see your face—would you mind facing me when you speak?” sets expectations and helps others adjust how they talk to you. This puts you in control of the conversation and ensures you get the clarity you need.

Photo by Brooke Cagle on Unsplash

2. Say what works best for you

Different people have different communication needs. Some may rely on lip reading, while others benefit from written communication or assistive technology. Clearly and confidently letting others know how you prefer to communicate not only improves conversations but also raises awareness and understanding of how others can engage with “Talking to Me”

3. Be in a space that works for you

You deserve to communicate in a space that works for you. Good lighting and minimal background noise can make a huge difference. Don’t hesitate to adjust your position slightly so it’s easier to see their facial expressions, or even suggest moving to a quieter spot. Taking the lead in these situations helps create a more accessible environment for everyone.

4. Ask for clarification

If something isn’t clear, don’t be afraid to ask for clarification. Tell them that a relaxed and steady rhythm makes speech easier to follow and there is absolutely no need for them to shout or exaggerate lip movements.

Photo by Mimi Thian on Unsplash

5. Use Visual and Non-Verbal Cues

Communication is so much more than just words. Use gestures, pointing, or written notes when needed to reinforce your understanding. Simply nodding or shaking your head can provide feedback to show if you’re following the conversation. These tools help you stay engaged and in control of how you communicate.

6. Advocate for Hearing-Friendly Practices

When you speak up for your communication needs, you’re also speaking up for millions of others. Simple requests, like one person speaking at a time in meetings or using good lighting and captions on video calls, create a more inclusive environment for everyone. You’ll be surprised at how receptive people are and how much these changes enhance understanding for everyone.

By taking the lead, you will make a real difference.

7. Make the most of Technology

Technology is a powerful ally. Smartphone apps, hearing aids, and speech-to-text technology can enhance conversations. Many people find it fascinating to see how their words are translated in real-time, turning the conversation into a shared learning experience for everyone. Don’t hesitate to use technology and encourage others to do so. Your ability to access information and engage in discussions should never be compromised.

8. Stay Patient and Positive

Taking control of communication doesn’t mean it will always be easy. Not everyone will immediately understand how to communicate effectively with someone who is hard of hearing. By remaining patient, using humor when appropriate, and offering gentle reminders, you create a more supportive and inclusive environment.

Photo by Viktor Forgacs on Unsplash

Final Thoughts

People with hearing loss often develop heightened visual skills, creative problem-solving abilities, and a profound understanding of communication. Let’s celebrate these strengths and educate others about the positive aspects of hearing loss, shifting the conversation from limitation to empowerment, shaping the world for the better.

Continue the “Talking to Me” conversation and let us have your tips on what has worked well for you.

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Tags Accessible Conversation, Communication Tips, Deaf Gain, hearing loss, Inclusion